Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 1, 2024
RenderNex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our 3D rendering, AI automation, and creative services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We collect information you provide directly to us, such as when you create an account, request services, or contact us. This may include your name, email address, phone number, company name, and project details.
We automatically collect certain information about your use of our services, including your IP address, browser type, operating system, referring URLs, and pages viewed.
When you submit project files for rendering services, we temporarily store and process these files solely for the purpose of completing your requested services.
We use your information to provide, maintain, and improve our 3D rendering and AI automation services, process payments, and communicate with you about your projects.
We use your contact information to respond to your inquiries, provide technical support, and send you service-related communications.
We may use aggregated, non-personally identifiable information for analytics, research, and to improve our services and website functionality.
We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and cloud storage providers.
We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights or the safety of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to appropriate confidentiality protections.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All data transmission is encrypted using industry-standard SSL/TLS protocols. Project files are stored securely and deleted after project completion unless otherwise requested.
We limit access to your personal information to employees and contractors who need it to perform their job functions and are bound by confidentiality obligations.
You have the right to access, update, or correct your personal information. You can do this by contacting us directly or through your account settings.
You have the right to request a copy of your personal information in a structured, machine-readable format.
You may request deletion of your personal information, subject to certain legal and business requirements. Project files are automatically deleted after completion unless retention is requested.
As we provide services worldwide, your information may be transferred to and processed in countries other than your country of residence, including India where our primary operations are located.
We ensure that any international transfers of personal information are subject to appropriate safeguards and comply with applicable data protection laws.
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Project files are typically deleted within 30 days of project completion unless you request extended retention or ongoing services.
If you have any questions about this Privacy Policy or our data practices, please contact us: